Grinta is currently seeking a highly skilled Warehouse Manager to oversee the entire warehouse operation and drive efficiency and compliance within our facility.

The ideal candidate will have a robust background in the pharmaceutical industry and a proven track record in managing warehouse operations effectively.

Key Responsibilities:

• Ensure adherence to department Standard Operating Procedures (SOPs) for medicine placement and handling to achieve effective results.
• Organize and manage the timely delivery of orders to distributors to maintain high levels of customer satisfaction.
• Review and analyze warehouse stock levels to prevent overstocking and optimize inventory management.
• Monitor and analyze the productivity of the warehouse team to enhance operational efficiency.
• Review and manage return orders, investigating reasons and implementing controls to minimize returns.
• Address and follow up on issues related to undelivered medicines due to picking errors to ensure customer satisfaction.
• Oversee the "scanning expire process" to manage and remove medicines approaching expiration.
• Coordinate the return and management of expired medicines from customers to the platform to protect company interests.
• Conduct and follow up on stock takes to ensure that system balances match physical inventory.
• Ensure the availability and proper functioning of operational tools and equipment, and follow up with maintenance personnel to prevent work interruptions.
• Calculate and manage incentives for the warehouse team based on performance metrics.
• Communicate and resolve escalated warehouse issues with relevant parties to ensure smooth operations.
• Review and analyze reports on rounds, transfers, stock modifications, cycle counts, headcounts, and damages to monitor departmental KPIs and achieve objectives.

Qualifications:

• University degree in Pharmaceutical Sciences.
• Proven work experience as a Warehouse Manager in the pharmaceutical sector with a strong understanding of warehouse management procedures and industry regulations.
• Expertise in implementing process improvement initiatives, knowledge of warehousing KPIs, and hands-on experience with warehouse management software and databases.
• Strong leadership and management skills with the ability to effectively lead and motivate staff.
• Excellent decision-making and problem-solving abilities.
• Outstanding communication skills, both verbal and written.