- Create and maintain accurate customer profiles and ensuring all necessary information is captured.
- Collaborate with Insurance Department and Contract department to validate customer information.
- Generate timely and accurate invoices based on Claims submissions, contracts, and agreed-upon terms.
- Review invoices for accuracy, including pricing, discounts, and any additional charges.
- Coordinate with relevant teams to resolve billing discrepancies and ensure timely issuance of invoices.
- Manage the collections process to minimize outstanding balances and overdue accounts.
- Communicate effectively with customers regarding payment reminders, past due invoices, and payment arrangements.
- Analyze customer payment history and creditworthiness to determine appropriate collection strategies.
- Apply incoming payments accurately to customer accounts, ensuring proper allocation to outstanding invoices.
- Reconcile cash receipts with bank statements and resolve any discrepancies in a timely manner.
- Collaborate with internal teams to investigate and resolve payment-related issues.
- Perform regular reconciliations of accounts receivable ledgers to ensure accuracy and completeness.
- Investigate and resolve discrepancies between customer accounts, invoices, and payments.
- Prepare and present regular reports on accounts receivable aging, collection progress, and cash flow projections.
- Act as a point of contact for customer inquiries related to accounts receivable matters.
- Co-ordinate with Insurance Department to prepare the Period-to-Period Reconciliations.
- Record all Accounts Receivables journal entries in ERP System.
Bachelor's degree in accounting, Finance, or related field.Minimum of 3 years of progressive experience in accounts receivable, including customer setup, billing, collections, and cash application. (MUST)Excellent verbal and written communication skills in English Specially in Emailing (MUST)Proficiency in accounting software (e.g., Odoo,), Microsoft Excel, and other relevant tools.