Partner & More is hiring a Community Manager for a reputable Health & Fitness company. The ideal candidate is able to be he voice of the brand online, fostering positive customer relationships and
addressing concerns. Promote brand loyalty and a positive reputation through engaging responses
and active community management.
Job Description:
• Ensure publishing and scheduling content plans on all Social Media platforms in alignment
with content strategy
• Monitor and respond to Social Media community inquiries, messages, comments, and
feedback in a timely and professional manner.
• Stay up to date with industry trends and best practices in community management, sharing
insights with internal stakeholders.
• Collaborate with other departments, including marketing and sales, to ensure consistent
messaging and brand alignment.
• Support customers by responding to their queries, provide troubleshooting for technical
issue, raise their concerns and share their recommendations.
• Guide customers through the required steps, educate them properly on service details and
help them through any issue they might face.
• Monitor online sentiment and brand mentions, proactively addressing any negative feedback
and working to maintain a positive brand image.
• Provide insights on Social Media platforms performance through weekly and monthly
reports.
Job Qualifications: • Energetic with unique ideas for engagement with our audience on all platforms• Proven experience in community management or a similar role for a minimum of 1 year.• Hands-on experience with social media management, previous experience in using socialmedia platforms and tools such as Hootsuite, Sprinklr, Sprout Social, or similar.• Strong written and verbal communication skills both in Arabic and English.• Analytical mindset with the ability to interpret data and provide insights.• Attention to detail, critical thinking and problem-solving.• Experience working with influencer account "A plus"• Experience working in health and fitness industry "A plus"