- Requirements Gathering: Collaborate with stakeholders to understand their needs and gather
detailed business requirements.
- Process Modeling: Develop and document business process models to illustrate current and
future states.
- Solution Development: Propose and design technical and process solutions that meet business
needs and objectives.
- Implementation Support: Work with IT and other departments to implement solutions and
ensure they align with business goals.
- Stakeholder Communication: Communicate findings, recommendations, and project updates to
stakeholders and executives.
- Documentation: Create detailed documentation of business requirements, processes, and
solutions.
- Quality Assurance: Participate in user acceptance testing and validating new systems and
processes to meet business requirements.
- Continuous Improvement: Identify opportunities for process improvements and contribute to
ongoing optimization efforts.
- Bachelor's degree in business administration, Information Technology, or a related field. MBA or relevant certification is a plus.- Experience: [3-5] years of experience as a Business Analyst or in a related role.- Strong analytical and problem-solving skills.- Excellent communication (verbal & written business English) and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Experience with business process modeling and documentation tools.- Knowledge of project management methodologies and tools.- Experience in Insurance industry is a plus.- Familiarity with financial, and E-commerce.