JOB SUMMARY:
A multinational pharmaceutical company is seeking to hire Training Coordinator who will ensure that the training programs are engaging and run smoothly.
Your duties will include support training team, communicating with participants and vendors and assisting with development for effective programs.
You should possess a strong attention to detail as well as an ability to multi-task and work under pressure. Decent problem-solving and project management skills are also required.
RESPONSIBILITIES:
· Scope of responsible country/cluster: Gulf cluster, ELI cluster, NA cluster, SA cluster
· Coordinate/Support with 5 Training Manager and 1 Training Lead to;
a. Operate training platforms and learning system （MEL and LFMG）Responsibility including but not limited to:
§ assign learning module to learner and track/monitor completion （if needed）
§ upload new content to platform
§ upload historical training data to MEL
§ Troubleshoot issues as they arise onsite
b. Manage the training logistic. Responsibility including but not limited to:
§ reserve & prepare classroom and keep them properly set up
§ send registration to learner and send post training survey
§ create, review, print, and disseminate training materials to be used in training, such as instructional notes, feedback forms, and so on
c. Training activity/data reporting
§ Prepare reports on training activities and results with timely manner （monthly basis）
§ Register training activity to MEL （starting August onward）
§ Maintain training records (e.g. trainee lists, schedules, attendance sheets)
d. L&D communication
§ Support Trainer to develop communication pieces ie L&D newsletter, L&D report/quarterly highlight, L&D training wrap up email, any communication pieces suggest by Trainer
e. Research curriculum actively and remain up to date on developments within Pfizer and competitors
f. Seek and gather information from management, learners and other departments regarding the effectiveness of completed training courses and constantly seek to improve it
g. Maintain updated curriculum database and training record with timely manner
h. Assist training Manager to identify best practices for training functionality and process improvement
i. Create an open-communication climate and gather team members’ preferences for potential activity/training
REQUIREMENTS: Skill & Experience· Proficiency in Microsoft office and adequate of databases· Excellent communication and presentation skills· Professional Proficiency in English Writing and Speaking · Excellent interpersonal skills which enable a training coordinator to serve as a point of contact for participants and vendors· Experience with learning management software would be a plus· The ability to work effectively and efficiently under pressure, and strong endurance skills· The ability to work independently, multitask, and excellent organizational skills· Good knowledge of learning principles and modern training techniques· Support people by heart and learning attitude· Strong Time management skills and High commitment· Strong understanding of business goals and standards for customer service and team management skills· A bachelor’s degree in management or in similar field· At least 2 years of proven work experience as a training administrators or coordinators