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P&C Commercial Lines Claims Officer

AXA Egypt - Egypt - Cairo
Employment: Full Time
Education: بكالوريوس

 

  • Ensuring fairness, effectiveness and promptness in allocated claims processing, complete documentation, and files as well as adherence to standards and procedures.
  • Assessing the validity of claims according to product type and associated policy terms and conditions.
  • Handle enquiries from policy holders and brokers and maintain excellent levels of customer service according to stipulated service level agreement.
  • Ensuring effective follow-up on documents and data required to maintain accurate reserves and finalize outstanding claims within agreed TAT.
  • Fully Responsible for certain accounts: contact with customer/ broker, claim investigation and settlement, and prepare for handling major claims.
  • Responsible for monthly closing reports, run and update the reports\' data to towards accuracy requirements.
  • Prepare any data analysis duly required by various stakeholders.
  • Submit regular dashboard with mandatory required KPIs of the Department.
  • Responsible for coaching the junior claim officers in handling claims.
  • Maintain full understanding of the company Guidelines and treaties.
  • Identify and investigate claims for possible abuse and fraud.
  • Comply with the company policy for the E-filing to meet the audit and compliance requirements.
  • Keeping up to date with company’s standards, policies, procedures, and authority limits needed for the implementation of responsibilities.

Apply on the Job Website
Post date: Today
Publisher: AXA Egypt jobs
Post date: Today
Publisher: AXA Egypt jobs