- Handle inbound and outbound calls with professionalism and empathy.
- Provide accurate information regarding products, services, and policies.
- Assist customers with placing orders, processing returns, and managing account detail
- Identify and resolve customer issues or concerns in a timely manner.
- Escalate complex issues to the appropriate department or supervisor as needed.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
Graduates of the Faculty of Commerce or economics Outstanding communication and negotiation abilitiesV. Good English : Writing and readingMales Gard OnlyMaximum Age 27