Travel Consultant

lxbfYeaa - Egypt - Cairo

Travel agent is required for trippify Travel Company for Travel and Tourism.
Location: Cairo, Heliopolis, el-Merghany st

Top Sights during Your Role Stay (Key Expectations):
• Handling reservations (issue, reissue, refund & EMD)
•  Assist Clients' requests on our product and services promptly via multiple channels (Phone, CRM, live chat, and email)
•  Design and sell outgoing packages according to clients' needs and budget.
•  Manage and resolve issues and complaints with high quality resolution.
•  Document and classify customer interactions and issues accurately in the appropriate systems.
•  Report on emerging and recurring issues promptly
•  Adhere to internal processes and policies when interacting with customers.
•  Maintain a positive, empathetic, and professional attitude in all customer interactions.

 


Job Requirements:•  University graduate.•  At least 2 year of experience in the Gulf market, (Kuwaiti market is preferred).•  Excellent knowledge of the reservations systems (Amadeus is preferred), and e-traveling systems.•  Good communication skills.•  Good knowledge of countries/destinations all over the world.•  Manage time efficiently to deal with multiple type of tasks.Why Check-In to This Role (Benefits):•  Competitive salary based on experience and competence.•  Commission system based on performance and sales volume.•  Close working with senior leadershipGood luck to all applicants.
Post date: 1 September 2024
Publisher: Wuzzuf .com
Post date: 1 September 2024
Publisher: Wuzzuf .com