- Conduct skills gap analyses to identify areas of improvement
- Design training curricula within time and budget constraints
- Produce physical and digital educational material (e.g. videos and case studies)
- Onboard new salespeople
- Coordinate individual and team performance review sessions to discuss strengths and weaknesses
- Monitor sales objectives and results
- Collect feedback from trainees and managers about training courses
- Report on impact of training programs (e.g. sales achieved)
- Liaise with external trainers or industry professionals and organize seminars
- Maintain updated records of training material, curricula and costs
Arrange merchandise on shelves according to popularity and other criteriaApproach customers and offer them advice on products to persuade them to buyProvide information and other services such as handling returns of merchandiseLocate products on behalf of customersDeal with complaints in a patient and helpful mannerTake and record orders through a computer system in person or over the phone/e-mailUpdate customer information in databasesGo the “extra mile” to meet targetsMonitor shelves inventory and unload new products when neededOperate cash registers and close daily revenuesMaintain a clean and orderly environment in the store