IT Help Desk

lxbfYeaa - Egypt - Cairo
  • Configure and install software, servers, routers and other network devices.
  • Monitor network & Applications performance and integrity.
  • Investigates and identifies the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response.
  • Revise maintain and backup process for all network systems.
  • Resolve issues of support escalated by troubleshooting remote and local infrastructure
  • Create, oversee and test security measures.
  • Maintain complete technical documentation.
  • Prepares and submits weekly and monthly progress reports.
  • Suggest improvements to network & Application performance, capacity and scalability.
  • Provides technical guidance to team members
  • Design and deploy functional networks.
  • Automate tasks and monitor their effectiveness.

Related experience as IT Technical Support or IT Technical Administrator.Solid background in network administration and architectureIn-depth understanding of communication protocols and routing protocols.Familiarity with access control models and network security.Experience with network diagnostic, monitoring and analysis toolsSolid understanding of network operating systems & Server roles.Sharp troubleshooting skills with time management.Ability to work independently & or in a team.Organizational and mentoring skillsBSc/BA in Computer Science, Engineering or a related field
Post date: 27 August 2024
Publisher: Wuzzuf .com
Post date: 27 August 2024
Publisher: Wuzzuf .com