Receive inquiries from National & Export sales team.
· Issue sales orders and forward them to Finance Department with all supporting documents.
· Prepare Production Plan for confirmed orders & send it to the Planning Department.
· Verify orders, including customers' personal information and payment details.
· Contacting customers by phone or email to answer queries and obtain missing information
· Direct feedback from customers to relevant departments.
· Maintain and update sales and customer records.
· Prepare Loading Schedule & Dispatch Notes after reviewing stock on hand to be released to Warehouse department for order’s loading.
· Compiling monthly sales reports