SoftTrend is urgently seeking Sales Associates for our Telemarketing department, focusing on Egypt, UAE, and KSA accounts. SoftTrend, a leading provider of Software Licensing, IT services, and cutting-edge solutions, has been empowering businesses with innovative technology since 2012. We offer comprehensive IT solutions, including software licensing, IT infrastructure services, and digital transformation.

Job tasks:

- Conduct outbound calls to engage potential customers, effectively promoting and selling our products or services.

- Collaborate closely with the sales and marketing team to contribute to the overall success of the company.

- Demonstrate excellent communication skills, utilizing persuasion techniques and maintaining a customer-focused approach.

- Develop in-depth product and service knowledge to effectively address customer inquiries and concerns. - Qualify leads, manage customer relationships, and provide exceptional customer service.

- Maintain accurate records of customer interactions and relevant information.

- Provide feedback and follow-up to ensure customer satisfaction and adherence to scripts and guidelines.

- Identify opportunities for process improvement and contribute to sales strategies and campaigns.

Qualification: -Must-Have:

- Bachelor's degree (graduated or undergraduate, currently in the 4th year of university) in a relevant field such as Business, Marketing, or Communications.

- Proven track record of 0-2 years in achieving sales targets and driving revenue growth.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers.

- Strong negotiation skill with the ability to influence and close deals.

- Self-motivated and results-oriented, with a strong drive to succeed in a competitive sales environment.

-Nice-To-Have:

- Fluent in both written and oral English.

- Familiarity with CRM software

- Residency in Cairo or Giza

Benefits:

- Attractive compensation package.

- Prime location in Maadi.

- Comprehensive medical insurance coverage provided.

- Social insurance benefits included.

- Two days off per week and standard working hours from 8:30 AM to 4:30 PM.

- Opportunities for career growth and professional development.

- Friendly and collaborative work environment.

- Employee recognition programs.

- Training and workshops to enhance sales skills and product knowledge.

- Company-sponsored social events and team-building activities.