- Arrange merchandise on shelves according to popularity and other criteria
- Approach customers and offer them advice on products to persuade them to buy
- Provide information and other services, such as handling returns of merchandise
- Locate products on behalf of customers
- Deal with complaints in a patient and helpful manner
- Take and record orders through a computer system in person or over the phone or email.
- Update customer information in databases
- Go the “extra mile” to meet targets
- Monitor shelf inventory and unload new products when needed
- Operate cash registers and close daily revenues
- Maintain a clean and orderly environment in the store
Proven experience as sales advisor or in another customer service/sales roleExperience in handling cash registerAble to balance a customer-oriented and a results-driven approachPatient and comfortable dealing with complaintsProfessionalism and outgoing personalityExcellent communication and interpersonal skillsOutstanding organizational and multi-tasking abilitiesHigh school diploma or equivalent