Who are we?

When you think of delivery in the MENA region, we’d be surprised if Talabat didn’t pop into your mind first!

Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on

Talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers.

Role Summary

The Assistant Branch Supervisor is responsible for maintaining availability throughout the day and ensuring orders and

being processed and fulfilled as per the operational standards of Talabat.

He will be accountable to Talabat whilst maintaining operational rapport with the vendor and store manager.

The assistant supervisor will also oversee and support order fulfillment by intervening when an item is flagged as OOS,

ensuring replacement compliance.

What’s On Your Plate?

• In-store inventory management and tracking

• Responsible for monitoring the picker’s performance.

• Support in Pickers’ training and process implementation

• Oversee the order fulfillment process and ensure compliance.

• Act as a point of contact on the ground for the non-food vertical team.

•Responsible for product utilization, adoption and updating communication.

What Did We Order?

• Previous experience in a supervisory or team lead role, preferably in a retail or grocery setting.

• Proficient in using online grocery picking platforms and related technology.

• Knowledge of inventory management and order fulfillment processes

• Strong organizational and time-management skills to manage multiple tasks efficiently.

• Detail-oriented with a focus on maintaining high-quality standards.

• Excellent communication and interpersonal abilities to lead and motivate a diverse team effectively.