About us:

Established in 2011, 51Talk is a global EdTech leader and NYSE-listed multinational company. We provide English E-learning platform to children.

Working Hour:

Sun. - Thur. (12pm - 9pm); Sat. (12pm - 4pm)

Coffee time: 2:45 pm - 3:00 pm. Lunch time: 5:00pm - 6:00 pm.

Main responsibilities

Strategic planning and execution

- Develop and implement relevant operational strategies based on the company's business.

- Monitor the effectiveness of strategy implementation, adjust and optimize in a timely manner, and ensure the achievement of operational goals.

Sales planning

- Plan and execute various marketing activities to help the business achieve sales goals

User growth and maintenance

- Develop user growth strategy through user research and data analysis. - Build and maintain customer relationships to improve Customer Satisfaction Score and Loyalty.

Data Analysis and Optimization

- Collect and analyze operational data to support company decision-making. - Identify operational issues through Data Analysis, propose improvement suggestions and implement them.

Collaboration

- Work closely with departments such as product, technology, and marketing to ensure the smooth operation of operations.

- Coordinate internal and external resources to improve overall Operational Efficiency.

Job requirements

Educational background

- Bachelor's degree or above, major in marketing, e-commerce or related fields is preferred.

Skills and capabilities

- Proficient in Data Analysis tools such as Excel, SPSS, etc.

- Possess good communication skills and teamwork spirit. - Have innovative thinking and problem-solving abilities, able to withstand certain work pressure.

Other

- Good English and Chinese reading and writing skills