Job Description:

• Grow sales volume and profitability with new customers across a range of Export markets by exploring and capitalizing on new opportunities.
• Negotiate terms and logistics with new customers to accelerate business growth and development and build awareness of necessary Export paperwork, processes, and administration to ensure timely completion of orders.
• Identify and drive viable new business opportunities within the Export marketplace through the development of a broad network of external contacts.
• Develop and raise the profile of the Company and product portfolio within the International Marketplace through undertaking a range of promotional activities including attending exhibitions, international trade shows and travelling to International Markets as required.
• Identify and report on emerging market opportunities and trends within our product category in targeted Export markets
• Demonstrate maturity and capability to assume increased supervisory and administration responsibilities.
• Demonstrate deep technical knowledge in product portfolio and stay up to date on technical developments in commercial vehicles and on competition.

Relationship management with internal customers

• Work with the Marketing Team to develop appropriate Marketing materials for new product launches and promotional activity/opportunities for an international audience.
• Interact with and work alongside colleagues to gain Company and product knowledge and expertise.
• Always ensure clear communication of relevant business opportunities and issues through attending relevant Company meetings and providing regular comprehensive sales reports and analysis to your Line Manager.

Customer Satisfaction

• Ensure that customer queries are responded to promptly, and product orders are fulfilled in a timely manner.
• Participate in and follow up on the management of complaints filed by commercial vehicles customers in the area or for the product.
• Monitor the customer’s satisfaction level.

Sales & Performance Management

• Market size and trends evaluation
• Sales targets management and control
• Product pricing and positioning strategies
• Clients and potential clients follow up.
• Big deals pricing and evaluation.
• Review and monitor sales performance and adjustment if needed.

Job Requirements:

• BS/MA degree in Administration, Engineering, Commerce or similar.
• 5 to 7 years of experience in all Export and Sales roles.
• Excellent in Microsoft Office
• Excellent in French & English is a Must
• MBA Certificate is Preferred