Server Management:

• Install, configure, and maintain servers, including hardware and operating systems.
• Monitor server performance, perform routine backups, and manage disaster recovery processes.
• Ensure server security by applying patches, updates, and security configurations.

Computer Systems Support:

• Provide technical support for desktop computers, laptops, and peripherals.
• Troubleshoot and resolve hardware, software, and network issues.
• Install and configure computer hardware, software, and operating systems.

Network Administration:

• Manage and maintain network infrastructure, including switches, routers, and firewalls.
• Monitor network performance and security, and address connectivity issues.
• Configure and maintain network access controls and user permissions.

System Security:

• Implement and enforce security policies and procedures to protect sensitive data.
• Conduct regular security audits and vulnerability assessments.
• Respond to and manage security incidents, including malware and phishing attacks.

Documentation and Reporting:

• Maintain accurate documentation for IT systems, configurations, and procedures.
• Prepare reports on system performance, incidents, and project status.
• Document and track hardware and software inventory.

Collaboration and Training:

• Work closely with other departments to understand their technology needs and provide solutions.
• Train and support factory staff on IT best practices and new technologies.
• Collaborate with external vendors and service providers as needed.

Continuous Improvement:

• Stay current with industry trends and emerging technologies to recommend improvements.
• Identify areas for process improvements and implement best practices to enhance system efficiency and reliability.