Company Description

DXT IT Services, founded in 2011 in Cairo, Egypt, is a leading provider of IT services. Our mission is to help businesses optimize their IT infrastructure and maximize their technology investments. We offer a wide range of solutions, including network infrastructure, software systems integration, IT consulting, and managed services, tailored to meet the specific needs of our clients. Our team of experts has extensive experience in various technology industries and is dedicated to delivering high-quality results that exceed our clients' expectations.

Role Description

This is a full-time on-site role for a Sales Account Manager. The Sales Account Manager will be responsible for daily tasks such as managing customer accounts, ensuring customer satisfaction, generating leads, and providing exceptional customer service. The role will also involve effective communication with clients and internal teams to strengthen relationships and achieve sales targets.

Job Requirements:

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Manage multiple projects simultaneously while interfacing with different internal and external contact
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

BSc degree in Business Administration, Marketing or relevant field2-4 years of proven work experience as a Sales account manager or Sales account executive in the same field.Hands on experience in sales and an ability to deliver excellent customer experienceUnderstanding of sales performance metricsExcellent communication and negotiation skillsStrong negotiation, presentation and communication skillsProven track record in lead generation and achieving sales targetsExcellent communication and interpersonal skillsAbility to build and maintain strong client relationshipsBusiness acumen with a problem-solving attitudeExperience in the IT is a must.Why DXT:We provide excellent opportunities for training and obtaining certifications.We offer the chance to participate in training programs abroad (Dubai – Oman).Opportunity for travelling to DXT Oman or DXT Dubai as per management decision + Per Diem.We provide social insurance.Medical allowances.Annual-based profit share.Performance evaluations to recognize and reward your achievements. If you are a motivated individual with a passion for technology and a keenness to contribute to innovative solutions, we invite you to apply for this exciting opportunity at DXT IT Services.