- Assist clients with applications for benefits and entitlement programs
- Advocate for adequate, timely and cost-effective services
- Respond to any issues that occur during the delivery of services
- Assist clients with living independently in their own homes
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
- Evaluate the quality of all services and identify areas that need improvements
- Technical Support
- Purchase maintenance supplies (Tools & spare parts)
- Perform spare parts list sheets to support aftermarket activities.
- Discuss with the customers the technical issues and report.
- Completing preventative maintenance and field modification
Previous experience as a field engineer or similar roleWell-versed in technical aspects of field projects, including machinery and equipment.Understanding of safety guidelinesAttention to detail.Outstanding communication skillsAn analytical mind and strong problem-solving abilityAbility to work in adverse weather and occasional overtime and weekends.Degree in Engineering, Computer Science or similar field