- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Proven work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresBasic math skillsTrack record of achieving sales quotasExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsFlexibility to work various shiftsExperience in furniture is preferableBSc in Marketing or related field is a plus