- Following up on leads and winning new clients.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
Experience in software companies is a MustExperience managing large account portfolios.Strong customer service and project management skills.Excellent communication, interpersonal, and negotiation skills.Proficiency in Microsoft Office and CRM software.Highly organized and solution-oriented.Detail-oriented and able to prioritize.Self-starter and able to work efficiently under pressure.