Ensure the operation and maintenance of elevators in buildings and administrative buildings.
Monitor the quality of elevator operation to prevent customer complaints and ensure service efficiency.
Follow the policies and procedures approved by the company, while adhering to occupational safety rules and relevant laws.

Safety and Emergency Response:
- Conduct periodic field visits to monitor the safety systems of elevators and administrative units.
Implement security instructions in emergency situations to reduce the risk of breakdowns.
Follow up on emergency maintenance of elevators to ensure quick resolution and customer satisfaction.

Preventive Maintenance and Technical Capabilities:
Strengthen the engineering department by ensuring that elevators operate at the required technical capacity.
Monitor and implement the preventive maintenance plan to reduce breakdowns.
Technical follow-up with technicians and customers

Management of Measurements and Offers:
Review and approve maintenance measurements for elevators.
Approve technicians' account settlement instructions and transfer them to the Finance Department
Set standards for preparing offers and measurements, selecting appropriate technicians, and managing the agency's relationship with technicians, the company, and consultants.

Quality Control and Compliance:
Manage quality control processes and set appropriate standards for elevator maintenance.
- Review technician contracts and ensure that they comply with the agreed terms.

Study elevator maintenance projects from technical and economic aspects and approve them.

Budgeting and reporting:
Preparing the annual budget for the department, work plans and programs.
Submitting periodic and annual reports on the department's activities, achievements and proposals for developing work systems.
Monitoring key performance indicators (KPIs) related to the department's performance.

Problem solving:-
Analyzing the causes and conditions of recurring elevator malfunctions.
- Proposing appropriate measures to avoid malfunctions and reduce complaints.

Participating in meetings with contractors and consultants to ensure smooth progress and adherence to plans.

Documentation:-
Keeping all necessary documents, records, agreements and correspondence related to elevator operation.
- Communicating and cooperating with relevant departments and promoting positive relations