- Design and implements a strategic sales plan that expands company’s customer base and ensure its strong presence.
- Manage respective accounts, ensuring clients are satisfied, and generating new sales opportunities.
- Identify plans and strategies to satisfy customers' needs and requests, respond to their queries in a timely manner and deliver a positive customer experience.
- Responsible for identifying customer’s needs and build productive long-lasting relationships.
- Set targets, performance plans, and objective standards for sales account managers.
- Meet with team regularly to review performance, progress, and targets.
- Develop the sales team through motivation, guidance and product knowledge education.
- Track sales team metrics according to set performance standards.
- Maintain a deep understanding of customer needs and monitor their preferences.
- Resolve escalated customer issues and customer complaints regarding sales and service.
- Provide expertise when setting and adjusting pricing plans and discount rates by exercising negotiation skills and expertise
- Review sales reports, provide appropriate data analysis and report to Management as required.
- Set the financial annual target for the department in coordination with Management.
- Monitor competition, economic indicators, and industry trends.
- Promotes and upholds Innovare’s Code of Conduct standards and Core Competencies.
- Analyzing sales data and collaborate with the team to achieve the target.
Prior Experience in a Leadership position is preferred Experience with Value based selling Strong demonstrated experience in Understanding client’s business and needs Significant experience with effective sales and networking methods Excellent Time Management skills and ability to prioritize efficiently Experience in project management is preferred Proficient in MS Office Excellent communication and negotiation skills Ability to build rapport with clients Professional certification is a preferred