We are seeking enthusiastic and detail-oriented Customer Service Representatives to join our team. The ideal candidates will have a beginner level of experience in customer service and a willingness to learn and grow within the role. You will be responsible for handling customer inquiries, processing orders, and providing after-sales support. Proficiency in working with Excel is preferred but not mandatory.
Key Responsibilities:Respond to customer inquiries via chat in a timely and professional manner.Process customer orders accurately and efficiently.Follow up with customers to ensure satisfaction and address any post-sale issues.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve customer issues and improve service.Utilize Excel for tracking and managing customer data, if needed.Qualifications:Bachelor's degree and military statusBeginner-level experience in customer service or a related field.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Detail-oriented with excellent organizational skills.Basic proficiency in Excel is preferred but not required.Eagerness to learn and adapt to new challenges.Benefits:Competitive salary with opportunities for rapid advancement.Supportive and collaborative work environment.Opportunities for professional development and growth.Flexible working hours and potential for remote work.