The agent will be responsible for contacting via chat whatssap or call customers of Edu-Zawo (Online School) to schedule meetings with the IT department, inform parents about the courses times, and address their inquiries.
*Communication*- Active Listening- Understanding - Patience*Google Workspace (G Suite)*-Gmail-Meet-Sheets-Docs-Drive*Language Proficiency*- Arabic - English*Customer Service*- Empathy- Problem-Solving- Conflict Resolution