- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Man· Install and configure software and hardware
- Manage network servers and technology tools
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Manage and Troubleshoot Camera CCTV, IP Camera, Attendance machine
- Manage and Troubleshoot Backup tool sage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors, and contractors
- Protect customer data from outside infiltration through encryption, secure data storage, and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Manage and oversee departmental quotas
- Offer suggestions for possible upgrades and changes within the IT department
BSc/BA in IT, Computer Science, or relevant field Proven experience as a System Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Familiarity with various operating systems and platforms Problem-solving aptitude Communication skills Working knowledge of virtualization, VMWare, or equivalent proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best · Practices, including expert knowledge of security, storage, data protection, and disaster recovery protocolsStrong knowledge of systems and networking software, hardware, and networking protocols BSc/Ba in Information Technology, Computer Science or a related discipline; professional Certification (MCSA) (CCNA), Fortinet, VMwareGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skills