- Craft new sales proposals and contract renewals
- Schedule product demos
- Contact customers via email or phone to answer queries or retrieve information about their account
- Update internal databases (CRM) with account details
- Perform back-office sales tasks to support Account Executives as needed
- Research market trends and competition
- Create reports on sales and marketing campaigns
- Maintain digital and physical records of invoices and contracts
- Address payment issues
- Identify new revenue prospects
Work experience as an Account Officer, Account Coordinator or similar roleExperience in customer service roles is a plusFamiliarity with Client Relationship Systems (CRM)Good verbal and written communication skillsTime-management abilities