As an Odoo implementer, you will play a crucial role in ensuring the success of our clients by providing exceptional support and troubleshooting services. Your primary responsibilities are as follows:
*Key Responsibilities:*
- When clients report issues, you will identify the problems and recommend appropriate solutions or search for existing solutions that can address their concerns.
- You will communicate the requirements provided by clients to our development team and perform appropriate testing to ensure the developed solutions meet the clients' needs.
- You will manage the day-to-day operations, including troubleshooting any problems that arise for the clients and providing support to ensure the smooth running of their systems in the production environment.
- You will contribute to the creation of manuals and tutorials, either written or in video format, to help clients understand and effectively use the solutions provided.
- With a minimum of 2 years of experience and deep knowledge of Odoo, you will utilize your functional expertise to support clients across various modules, including Sales, Purchase, Human Resources, Payroll, Accounting, Point of Sale, Manufacturing, Customer Relationship Management (CRM), Inventory, Website, Projects, and Timesheets.
*Job Requirements**Skills and qualifications:*- Bachelor's degree in Business Administration, Business Information Systems, or Computer Science.- 2 to 3 years of hands-on experience working with Odoo is a must.- Strong knowledge of business processes and/or accounting principles.- Technical and functional expertise in Odoo modules and features.- Familiarity with accessibility and security compliance standards.- Ability to learn quickly and adapt to new concepts and technologies.- Proven ability to troubleshoot and identify problems efficiently.- Excellent communication skills, both verbal and written