- Plan and sell transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files
- Network with tour operators
- Maintain statistical and financial records
- Meet profit and sales targets
- Experienced In GDS system.
Proven work experience as a Travel AgentExcellent knowledge of computer reservations systems, GDS systems and e-travellingFluency in German & English (Bilingual account); multilingualism is a plusStrong sales skills and commercial awarenessAbility to interact, communicate and negotiate effectivelySound knowledge of domestic and international travel trendsDegree in Hospitality, Travel, Tourism, Business or relevant fieldPersonal travel experience will be considered an advantage