Job Description

• Responsible for monitoring staff’s performance and their schedules
• Organizing dental staff’s schedules
• Responsible for maintaining the required flow of patients and achieving the required target
• Responsible to follow up any medical, dental and administrative supplies
• Training new candidates
• Ensure the excellency of delivery of dental treatment and ensure patient satisfaction.
• Maintain smooth operational workflow and maintain optimum care delivery of all the patients.
• Resolve patient complaints and manage complications.
• Follow up on commitment and discipline of staff according to their working hours and schedules.
• Report any incidents on any delay or breaking rules to HR Department.
• Ensure the availability of all materials, tools, and devices for the branch and review the validity date of items that have an expiration date.
• Ensure the optimal use of raw materials/tools/supplies.
• Monitor the hygiene of the branch and the clinics.
• Monitor the provision of infection control quality.
• Oversees the sterilization cycle of delivery/ collection.
• Check the next-day schedule of patients in accordance with operator schedule in branch.
• Monitor the internal and external lab cycle daily.
• Arrange the monthly schedule for the assistant doctors and assign a senior for each clinic.
• Check the requested medical reports and medical invoices.
• Submitting weekly reports regarding failures in implants or lab remakes.