Principal Functions (Major Areas of Responsibility)

• Identify new business opportunities within assigned accounts, and manage sales lifecycle (lead, opportunity, and proposal) to close deals.
• Meet sales targets within assigned accounts and regions.
• Act as Qanawat’s ultimate accountable representative within assigned regions and accounts for business development and service delivery purposes.

Duties & Responsibilities:

1. Presales and  sales activities:
   
   • Achieve medium and long term sales targets according to the directives and KPIs defined within sales and marketing area.
   • Prospect for new customers and support country managers by using his/her contacts in the industry to generate revenue and research new business leads.
   • Maintain and build strong relationships with existing customers.
   • Manage qualified leads and opportunities negotiating proposals with customers.
   • Maintain sales system updated with information about ongoing leads, opportunities content sales and proposals to produce accurate reports and sales forecasts.
   • Obtain mobile content sales reports on time from customer personnel.
   • Gather relevant data and monitor the market (operators, content and service providers, handset manufacturers…).
   • Participate in the preparation of commercial proposals and tenders. 
   • Ensures timely and accurate invoicing/payment.
      
2. After sales support: 
   
   • Service management of assigned accounts ensuring appropriate quality service levels. Overall internal coordination of account related activities. Liaise with Service and Delivery Coordinators to ensure completion of service delivery process, quality of services and customer satisfaction.
   • Conduct frequent follow-up meetings with customers. Creation, execution and revision of action plans as appropriate to meet changing needs and requirements. Identification of the issues and corrective actions.