- Support and maintain company data and technological infrastructure.
- Repair, upgrade, and configure desktop computers, servers, and various office peripherals.
- Follow up with end users on the technical queries that they report.
- Provide technical assistance and remote computer or network support to end users.
- Apply updates and patches to company’s applications.
- Perform server patch maintenance, system and server backups and data archiving.
- Troubleshoot and resolve software, hardware, and connection issues.
- Create new user accounts and change or delete existing accounts per request.
Bachelor’s degree in computer science or communications engineering or related field. 3+ years of experience in IT job roles.Strong communication skillsA working knowledge of IT operating systems, particularly Windows server, active directory and CCNA.Hands on experience of installing IT hardware and softwareGood organizational skillsGood time management