- Maintain up-to-date billing system.
- Generate and send out invoices.
- Follow up on the collection and allocation of payments.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Perform account reconciliations.
- Monitor clients account details for non-payments delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Review AR aging to ensure compliance.
- Maintain accounts receivable files and records.
- Follow established procedures for processing receipts, cash, etc.
- Investigate and resolve customer queries.
- Communicate with clients via phone, email, mail or personally.
- Job Roles: Accounting/Finance/Collections
bachelor degree3 to 6 years Experienced in collection is a must.Knowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection.Working knowledge of MS Office and databasesComfortable working with targetsPatience and ability to manage stress.