Country Manager Employee Relations

Egypt - Egypt

Salary: Confidential

Education: Not Specified

Role Context:
The role holder’s scope of work focuses on supporting, promoting, and facilitating fair and productive employee/employer relationships. They closely work with the respective Subject Matter Experts (SMEs) to review / create Employee Relations (ER) or ER-related policies; providing guidance / advice on procedures and policies on matters related to ER or can give rise to ER implications (e.g. workplace conflicts, complains, performance appraisal disputes, absence management, disciplinary actions/consequence management, exit management/business re-structuring). The jobholder leads/manages internal investigations on complicated matters arising from Personal Conduct Cases (PCC) and employee grievances and guides the HR Advisory team in the management of less complicated PCC and grievance cases. The role holder also oversees cases involving the Ministry of Labour; provides various reports on management information relating to PCC and grievances and is responsible for the analytics that identify trends and areas of significant people / HR risks.
The jobholder has considerable independence in interpreting and applying HR policies and principles to complex people issues, influencing senior and executive managers accordingly:

Providing consistent, business focused employee relations advice and guidance to line managers in respect of complex ER issues and to members of the ER and broader HR teams.
Undertaking hearings under the bank’s Grievance/ bulling and harassment procedures
Is the decision maker on complex investigations on discrimination, harassment and bullying, and working with the business in order to provide a sustained solution which meets business needs and is in line with country law and Banks policy to mitigate any potential risks.

Key Roles and Responsibilities:

Maintain high level of integrity & confidentiality at all times
Lead and manage internal investigations on complicated matters arising from PCC, employee grievances, whistleblowing cases and other workplace issues in line with HSBC protocols
Provision of advice and guidance on employee relations activity including informal and formal internal disputes e.g. Disciplinary and Grievances
Provision of advice and guidance on reorganization & restructuring activity including redundancies, insourcing, outsourcing employee terms and interpretation of policy
Provision of advice and guidance on conduct considerations related to requests to rehire former employees
Provision of advice and guidance on compulsory termination of employment
Negotiate exits and settlement / exit agreements and waivers and advise on involuntary terminations
Create, review and refine policies and operating procedures. Embed policies and evaluate policy effectiveness
Support various reporting (e.g. for People Committee, Risk Committee, Workplace Harassment Forum … etc)
Participate in HR projects as required
Facilitate coaching for HRA and HRCs in areas of employee relations practices.
Effectively apply group policies into local processes and policies.
Stakeholder management
Provide competent and consistent advice to the businesses with regards to ER related matters
Engage with business to provide ER related input on the Monthly or quarterly MIs, and other procedures

Apply on the Job Website

Post date: 7 April 2024

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