Social Media Moderator

Alba Pharma - Egypt - Cairo
Alba Pharma

Accountabilities

  • Implement the marketing plan on our social media platforms.
  • Respond to comments and customer queries in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build meaningful connections and encourage community members through dialog and messaging.
  • Assist with crisis management, bad reviews, and negative news communications.
  • Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions.

Job Requirements

  • BSc degree in any field
  • 0:2 years of experience in a similar position
  • Excellent consulting, writing, editing (photo/video/text) and communication skills
  • Positive attitude, detail and customer-oriented with good multitasking and organizational ability
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Good Arabic and English written skills.
Post date: 12 April 2021
Publisher: Tanqeeb.com

Post date: 12 April 2021
Publisher: Tanqeeb.com