وظائف help desk

Duties and Responsibilities:Hardware Installation and Maintenance:Install and configure computer hardware components such as RAM, hard drives (HD), and power supplies.Perform hardware upgrades and...

Provide the necessary maintenance and troubleshooting of IT systems for end user devices.Communicate bugs, issues or defects in IT systems to the users through their different support channels &...

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone or via remote...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly...

installing and configuring PCs, laptops, and servers' hardware, software, systems, networks, WIFI, printers, and scanners. •     Monitor and maintain Servers, computer systems, and...

Diagnosing, analyzing, troubleshooting and resolving IT problems instantly.Install and configure computer hardware, software, networks and applications.Responsible for efficiently operating and...

* Working on AD (Add user – delete user – change password). * Dealing with (VLANs – Trunking – Aggregation Link – Port security). * Knowledge about Security cams and NVR/DVR. * Knowledge...

Serve as the first point of contact for employee seeking technical assistancePerform remote troubleshootingDetermine the best solution based on the issue and details provided by employeesWalk the...

ASIS Solutions, based in Qatar (HQ) and Egypt, specializes in providing Time Management Solutions globally, including Time Attendance, Access Control, and Staff Tracking Solutions. Commitment in...

Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate...

- Active directory, DNS, DHCP, Policies, File Share - Respond to queries either in person or over the phone. - Maintain daily performance of computer systems. - Respond to email messages for...

Installs and configures computer workstations for specialized classroom use. Connects workstations to servers and participates with others to connect with networksInstalls,...

Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectivelyTroubleshooting and diagnosing IT problems, identifying root...

Proven working experience in providing Help Desk supportProficiency in EnglishWorking knowledge of help desk software, databases and remote controlStrong client-facing and communication...