وظائف help desk

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Provide the necessary maintenance and troubleshooting of IT systems for end user devices.Communicate bugs, issues or defects in IT systems to the users through their different support channels &...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the...

The ability to clearly communicate technical issues to managementCan clearly read manuals and understand details instructions.Good knowledge of network cabling and network hardware...

We are seeking a highly skilled IT Network and Technical Support Specialist to join our team. Responsibilities: Design, implement, and maintain the company's network infrastructure. Provide...

Job DescriptionAssemble and modify existing pieces of equipment to meet special needsProvide technical support to departmental team members throughout product implementation process.Analyze network...

Sutherland Cairo is hiring IT Help desk Internship Vacancy - Internship Start date: Immediately - Duration: 3 months (renewable according to performance) - Location: New Cairo - fifth settlement   ...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationquickly understand the root of the...

Job summary/overview   The IT Help Desk team maintains the computer networks of the Company, providing technical support and ensuring the whole company runs smoothly.  IT Support monitors and...

Follow-up on the ticketing system through recording, handling and updating the status of any requests received on the ticketing system or emails to phone calls through:Responding to requests for...