On-site Full Time
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Company

Job Details

Company Description
Founded in 2010, Telecom Enterprise for Communication is an Egyptian-based company specializing in end-to-end telecommunication solutions.
We provide advanced services in cybersecurity, IPTV, CCTV, PBX, passive and active networks, and encryption technologies.
As a trusted partner of Alcatel-Lucent Enterprise and Mitel (Unify), we combine global innovation with local expertise to deliver secure, reliable, and scalable communication systems.
Our portfolio spans mission-critical communications, cloud-based services, and enterprise networking—empowering businesses to transform, connect, and grow in today’s digital age
At Telecom Enterprise, we are committed to customer success by offering tailored solutions that ensure seamless employee collaboration, enhanced customer experiences, and smooth cloud transformation journeys.
Whether on-premises, hybrid, or in the cloud, we enable organizations to achieve agility, efficiency, and resilience in a rapidly evolving digital landscape.

Role Description
This is a full-time, on-site Presales Engineer role based in Cairo, Egypt. The Presales Engineer will work closely with the sales team to understand customer requirements, design suitable technical solutions, and prepare proposals, quotations, and presentations. Responsibilities include conducting product demonstrations, supporting proof-of-concept activities, and coordinating with engineering teams to ensure accurate solution design and integration. The role also involves responding to technical inquiries, preparing documentation such as solution overviews and network diagrams, and contributing to tenders and RFP responses. The Presales Engineer will engage directly with customers, provide technical guidance before and during the sales cycle, and support a smooth handover to post-sales and implementation teams.

Qualifications
Strong presales and sales support skills, including requirements gathering, solution design, and proposal development. Technical support and troubleshooting capabilities to address customer questions, product behavior, and configuration issues. Experience with system integration, including working with multi-vendor environments and aligning solutions with customer infrastructure. Knowledge of security concepts and solutions relevant to telecom, networking, or electronic systems. Bachelor’s degree in engineering, Telecommunications, Electronics, Computer Science, or a related technical field. Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders. Strong presentation, documentation, and customer-facing skills, with a collaborative and solution-oriented mindset. Proficiency with common office and collaboration tools; familiarity with telecom standards, networking, or electrical/electronic systems is a plus. Ability to work on-site in Cairo, manage multiple opportunities in parallel, and adapt to a fast-paced, project-driven environment.
Employment Type
Full-time

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About Telecom Enterprise
Egypt, Cairo
Telecommunications