Duties and Responsibilities: Receiving and following up on customer requests through the work system on Android devices. Communicating with customers and prioritizing visits according to the severity and importance of the issue. Organizing and planning daily visits and determining the visit route in coordination with customers. Performing necessary inspection and repair work to resolve customer problems completely and effectively. Ensuring the issue is addressed from all aspects and minimizing the need for repeat visits. Dealing directly with customers and providing professional service, contributing to raising customer satisfaction levels. Adhering to safety instructions and procedures during work and field visits. Adhering to the official uniform and approved work equipment and tools to maintain the company's professional image. Coordinating with the specialized support team in cases and issues that require additional intervention or expertise. Applying appropriate technical methods and solutions in accordance with approved instructions and guidelines. Required Qualifications: Suitable technical qualification, preferably in electricity, refrigeration and air conditioning, plumbing, or related technical fields. Previous experience in after-sales service, maintenance, or customer problem-solving is an advantage. Good communication and customer interaction skills. Ability to perform field work and travel. Punctuality and commitment to safety procedures. Ability to solve problems and work under pressure.

Additional Details

• Number of vacancies: 2
• Shift system: Morning only
• Benefits: Health insurance, Social insurance