About The Role

We’re looking for someone passionate about developing people and building high-performing sales teams.

This role is responsible for onboarding, coaching, and continuously improving the performance of our international telesales team. You’ll own the entire learning journey from creating training content and sales playbooks to coaching agents, analyzing performance gaps, and helping every salesperson reach their full potential.

If seeing people succeed gives you more satisfaction than closing deals yourself, this role is for you.

Own the onboarding journey for all new sales hires. Design and deliver engaging training programs (sales skills, product knowledge, objection handling, CRM, and communication). Create and continuously improve training materials, playbooks, SOPs, assessments, and knowledge base content. Coach agents through regular 1:1 sessions, call reviews, role plays, and live feedback. Identify skill gaps using sales performance data and quality reports. Partner with Sales Managers to improve individual and team performance. Certify new hires before they handle customers independently. Measure training effectiveness using KPIs such as ramp-up time, conversion rates, QA scores, and productivity.

Qualifications

3+ years of experience in sales training, sales coaching, or learning & development. Experience training telesales or inside sales teams. Exceptional presentation and facilitation skills. Passion for coaching and developing people. Strong ability to simplify complex information into engaging learning experiences. Excellent English communication skills (spoken and written). Strong analytical mindset with the ability to translate performance data into coaching plans. Comfortable giving constructive feedback and holding people accountable. Self-driven and able to build processes with minimal supervision.

Don’t Apply If…

You prefer delivering presentations over coaching people one-on-one. You don’t enjoy giving frequent feedback or having difficult coaching conversations. You believe training ends after onboarding. You dislike reviewing calls, identifying mistakes, and helping people improve. You aren’t passionate about seeing others succeed. You struggle to create clear documentation, playbooks, or training materials.