We are looking for a Junior SOC Engineer (L1) to join our team and provide high-quality security monitoring and threat detection for an enterprise client within a B2B environment. This role focuses on active security monitoring, triage, and incident response for international clients in English.

The position requires working in a 3-shift rotation (8 hours per shift) based on Cairo time:

• Morning Shift: 08:00 AM – 04:00 PM

• Evening Shift: 04:00 PM – 12:00 AM (Midnight)

• Night Shift: 12:00 AM – 08:00 AM

What you'll be doing

• Provide real-time security monitoring and analysis of security alerts (SIEM, EDR, firewalls, and system logs).

• Log, track, and triage security incidents through ticketing systems, and escalate to L2/L3 engineers when necessary.

• Communicate with clients via email and chat to report security incidents or request additional information (no call center duties).

• Perform initial issue diagnostics, analyze security alerts, and run preliminary investigations on potential threats.

• Assist in identifying unauthorized access control issues, compromised accounts, and malicious activity.

• Participate in incident management processes following established security playbooks (runbooks).

• Analyze system alerts, endpoint behavior, and network traffic for timely threat containment.

• Investigate basic security events and perform root cause analysis.

• Conduct online meetings with customers or team leads when required.

• Create, update, and maintain internal runbooks and technical security documentation.

What We Offer

• Opportunity to work on large-scale, impactful projects

• Clear career growth path within a team with 27+ years of experience

• Professional, friendly, and supportive team environment

• EST time zone schedule with paid overtime when applicable (up to 12 hours per shift)

• Modern office in the Smart Village district.

• Flexible and transparent compensation review system

• Overtime compensation options

• Private medical insurance after completing the probation period

• Payments in USD

Requirements

Requirements

• Upper-Intermediate to Advanced English (B2/C1, written and spoken).

• Background in Computer Science, Cyber Security, or strong technical proficiency in operating systems (Windows and Linux administration).

• University graduate or final-year student with full-time availability to work on a rotational shift schedule.

• Strong analytical thinking, alertness, and rapid problem-solving skills.

• Patience, emotional stability under pressure, and a client-oriented mindset.

• Ability to communicate clearly and professionally with international clients.

• Willingness to work night shifts, weekends, or holidays as part of the rotation schedule.

Nice to have

• Prior experience in technical support, system administration, or network troubleshooting.

• Understanding of basic security frameworks (such as the MITRE ATT&CK framework and the Cyber Kill Chain).

• Basic understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS) and traffic analysis tools (e.g., Wireshark).

• Experience working in international environments or exchange programs.

• Basic scripting skills (Python, PowerShell, or Bash) to help automate repetitive tasks.

• Familiarity with SQL databases.

• Experience using ticketing or security case management systems such as ServiceNow, JIRA, or TheHive.

• Familiarity with SIEM, EDR, or logging systems (such as Splunk, Microsoft Sentinel, Elastic/ELK, CrowdStrike Falcon, SentinelOne, or Wazuh).