Export Customer Service & Documentation Specialist:Job Responsibilities
Enter and maintain customer and order data accurately in the ERP system.
Receive and process customer orders.
Prepare and send order confirmations to customers.
Follow up with customers regarding orders, requirements, and delivery status.
Provide customers with regular shipment updates.
Receive, record, and follow up on customer complaints.
Prepare and maintain product-related documents.
Ensure that product documentation meets the requirements of each destination country.
Maintain complete and updated customer files.
Ensure accurate and timely ERP/data entry.
Coordinate with the relevant internal departments to ensure smooth order processing and customer service.
Follow up on required export documentation and ensure that documents are properly maintained.
تفاصيل إضافية
- عدد الشواغر: 1
- نظام الورديات: صباحية و مسائية
- المزايا: تأمين صحي، بدل انتقال، وجبات
Export Customer Service & Documentation Specialist: Job Responsibilities
Enter and maintain customer and order data accurately in the ERP system.
Receive and process customer orders.
Prepare and send order confirmations to customers.
Follow up with customers regarding orders, requirements, and delivery status.
Provide customers with regular shipment updates.
Receive, record, and follow up on customer complaints.
Prepare and maintain product-related documents.
Ensure that product documentation meets the requirements of each destination country.
Maintain complete and updated customer files.
Ensure accurate and timely ERP/data entry.
Coordinate with the relevant internal departments to ensure smooth order processing and customer service.
Follow up on required export documentation and ensure that documents are properly maintained.
Additional Details
- Number of vacancies: 1
- Shift system: Morning and Evening
- Benefits: Health insurance, transport allowance, meals