We are looking for an experienced Project Manager to lead the implementation and delivery of healthcare software projects. The ideal candidate will have a strong background in enterprise software implementation, customer management, and cross-functional team coordination.

Key Responsibilities:

• Project Management

  • Manage the complete project lifecycle from project initiation through Go-Live and project closure.

  • Develop Project Charters, Scope of Work (SOW), Work Breakdown Structures (WBS), project schedules, and implementation plans.

  • Prepare and maintain detailed project plans using appropriate project management methodologies.

  • Monitor project progress, milestones, risks, dependencies, and deliverables.

  • Ensure projects are delivered on time, within scope, budget, and quality standards.

  Customer Management

  • Act as the primary point of contact for customers throughout the project lifecycle.

  • Build and maintain strong customer relationships.

  • Conduct regular project status meetings.

  • Manage customer expectations and resolve escalations professionally.

  • Prepare executive project status reports.

  Team Management

  • Coordinate activities across Implementation, Development, Support, Infrastructure, QA, and Integration teams.

  • Assign project tasks and monitor execution.

  • Follow up on resource allocation and workload balancing.

  • Drive accountability and timely delivery across all teams.

  Project Governance

  • Manage project risks and mitigation plans.

  • Track issues, actions, decisions, and change requests.

  • Ensure project documentation is maintained and up to date.

  • Lead Steering Committee meetings.

  • Ensure compliance with internal PMO standards.

  Healthcare Solutions

  Manage implementation projects related to:

  • Hospital Information System (HIS)

  • Electronic Medical Records (EMR)

  • Radiology Information System (RIS)

  • Picture Archiving and Communication System (PACS)

  • Laboratory Information System (LIS)

  • Pharmacy Management

  • Billing & Revenue Cycle

  • Patient Portal

  • Mobile Applications

  • Queue Management Systems

  • ERP Integrations

  • HL7 & FHIR Integrations

  • Medical Devices Integration

  Implementation Activities

  • Requirement gathering

  • Gap Analysis

  • Workflow Analysis

  • Solution Design

  • Configuration

  • User Acceptance Testing (UAT)

  • Go-Live Planning

  • User Training

  • Hyper Care Support

  • Project Closure

  Reporting

  Prepare regular reports including:

  • Weekly Status Reports

  • Executive Dashboards

  • Risk Register

  • RAID Log

  • KPI Reports

  • Resource Utilization

  • Budget Tracking

  • Change Requests

  • Lessons Learned