Company Description MSG Touristic is a rapidly growing travel agency with a global presence, operating in Egypt, Dubai, Turkey, and Zanzibar. We specialize in offering a wide range of travel services, including accommodations in 5-star, 4-star, and 3-star hotels, transportation, excursions, safaris, professional guidance, VIP services, and events and conference planning. Our state-of-the-art online platform enables customers to seamlessly book hotels, tours, and transportation services worldwide. At MSG Touristic, we aim to provide unforgettable travel experiences with unbeatable prices and exceptional convenience.
Role Description This is a full-time, on-site role based in Cairo for the position of [Job Title]. The selected candidate will manage daily operations associated with travel bookings, coordinate with clients and partners, and ensure exceptional service delivery. Responsibilities include handling customer inquiries, creating and managing itineraries, coordinating transportation and accommodations, and promoting travel packages. The role requires collaboration with team members to execute events, conferences, and VIP services efficiently.
Qualifications Knowledge and experience in travel booking systems, itinerary planning, and managing accommodations and transportation. Strong customer service and client communication skills to effectively handle inquiries and deliver superior service. Event and conference planning expertise, with attention to detail and logistical coordination. Proficiency in tools for administrative tasks and the ability to work effectively in an on-site professional environment. Fluency in English is required; proficiency in additional languages is a plus. Bachelor’s degree in Tourism, Hospitality Management, Business, or a related field is preferred. Previous experience in the travel industry or with a travel agency is highly advantageous.