Company Description LEO Trading Agency is a Limited Liability Company (LLC) specializing in trading agency operations and the franchise model. A proud partner of Vodafone since July 2012, LEO operates 31 Vodafone Express stores across Egypt. The company also engages in import and export services as well as outsourcing and recruitment solutions. Located in Cairo, Egypt, LEO Trading Agency is committed to delivering quality services in the telecommunications and trading industries. Role Description This is a full-time hybrid role for C1 English Speakers, located in Cairo, Egypt, with the option for partial remote work. The role includes communicating effectively in English, supporting customer needs, coordinating with clients and teams, and handling multiple tasks with professionalism. Responsibilities also encompass administrative tasks and collaborating across different functions to ensure operational success. Qualifications Proficiency in English, including strong written and verbal communication skills Customer service and client communication abilities Organizational and multitasking skills Problem-solving and adaptability in a dynamic work environment Prior experience in a similar role or in telecommunications is a plus Proficiency in Microsoft Office and other relevant software tools Strong interpersonal and collaboration skills in both in-office and remote settings Bachelor’s degree or equivalent experience preferred