Company Description

Goal-eg Collection, Investigation, and Legal Company specializes in debt collection, investigations, and legal services. We assist clients with recovering active, charged-off, and written-off debts through professional, efficient, and client-focused methods while maintaining a respectful approach toward debtors. Our experienced team utilizes advanced data analytics and modern methods to improve recovery results. Additionally, we offer tailored legal documentation, commercial advisory services, and alternative dispute resolution for corporate disputes, backed by thorough investigations. Visit our website at www. Goal-eg.com for more details about our comprehensive services.

Role Description

This is a full-time, on-site role for a Collections Officer located in Heliopolis. The Collections Officer will manage the recovery of outstanding debts, communicate with clients and debtors to resolve issues, maintain detailed records of account activities, and collaborate with other departments to optimize collection strategies. Additionally, the role requires analyzing financial data, handling customer inquiries, and ensuring compliance with legal and internal company standards.

Qualifications

Excellent knowledge and experience in Debt Collection processes Strong Analytical Skills with attention to detail Exceptional Customer Service and Communication abilities Background in Finance or a related field Proficiency in negotiation and conflict resolution Ability to work effectively in a team and in a professional on-site environment Familiarity with applicable laws and regulations governing debt collection Bachelor's degree in Business, Finance, or related field (preferred) Proficiency in using debt collection software or CRM tools is a plus