Role Overview
We are looking for an experienced and detail-oriented Operations Manager Deputy to support the Operations Manager in overseeing all aspects of remote program delivery. The ideal candidate will have the depth of expertise to handle strategic tasks, coordinate cross-functional teams, and proactively solve problems in a fast-paced, tech-driven learning environment.

✅ Key Responsibilities
• Provide high-level operational support across all departments
• Supervise, coordinate, and follow up on daily workflow across teams
• Analyze data and performance metrics to suggest process improvements
• Assist in planning, scheduling, and optimizing program timelines
• Ensure all operational documentation is accurate and up to date
• Liaise with internal and external stakeholders to ensure seamless execution
• Support compliance processes with accrediting institutions and partners
• Identify and mitigate operational risks before they escalate

???? Requirements
• Bachelor’s degree in Business Administration, Operations, or a related field
• Minimum of 3-5 years of relevant experience in operations or administrative leadership
• Strong background in remote team coordination and process optimization
• Proven ability to lead complex, multi-step operational tasks
• Advanced proficiency in Excel, reporting tools, and management platforms
• Excellent organizational and communication skills
• Fluency in Arabic and English (spoken and written)
• 2 years of previous experience in training center

???? Working Hours (KSA Time)
• Saturday: 12:00 PM – 9:00 PM (remote)
• Sunday to Wednesday: 10:00 AM – 7:00 PM
• Thursday: 10:00 AM – 5:00 PM
(8 working hours + 1-hour break per day)