- Install, configure, and maintain CCTV systems.
- Troubleshoot and manage VoIP systems and devices.
- Provide Windows desktop and server support, including troubleshooting and updates.
- Handle network setup and maintenance as needed.
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Liaise with vendors and other IT personnel for problem resolution
Experience with CCTV, VoIP, and Windows troubleshooting.Strong problem-solving and technical skills.Familiarity with networking concepts and IT security is a plus.Certifications (e.g., CCNA, CompTIA A+, MCP) are preferred.minimum 3 years of experience.