- Ensuring that product shelves are well-arranged and adequately stocked with products.
- Handling all discounts, price changes, and customer returns accordingly.
- Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed.
- Assisting customers in locating requested store products.
- Operating the cash register and processing sales transactions.
- Performing basic housekeeping duties to ensure that the cashpoint, sales floor, and storeroom are well-maintained.
- Addressing customer concerns and inquiries as well as resolving customer complaints.
- Answering telephone calls in a courteous and professional manner.
- Unloading and unpacking store deliveries as well as attaching price tags to all store products.
- Daily store checklist & required reports sending.
- Performs all duties assigned.
- Greet & interacts customers.
- Commitment with all company policy & instructions
Bachelor’s degree 3-5 years of experience in sales specially retailVery good knowledge of MS OfficeExcellent communication skillsAbility to respond to customer inquiriesStrong customer service skills, including Direct potential sales leads to the Head of Sales for further actionMeet and exceed response rate KPIsProvide exceptional customer service to ensure customer satisfaction.High attention to detail and accuracy.