Company Description:

AMAN Holding, a leading Egyptian Fintech Company and subsidiary of Raya Holding, offers easy financial solutions using smart technology. The company focuses on financial inclusion and supporting non-banked customers with services like electronic payments, non-banking financial technology, and financing solutions for MSMEs across all Egyptian governorates.

• Develop and lead the implementation of the SME segment strategy in line with the overall Operations Strategy; to ensure the achievement of profitability targets

• Lead, motivate, monitor, and continuously develop a credible high performing SME team to impart the requisite

knowledge/skills/expertise to enable team members to carry out their prescribed functions

• Conducting market analysis when it needed to keep up with the SME market updates and avoid any delays or issues can

reflect on business

• Drive sustainable growth and acquisition of new customers for SME & Micro Banking through the creation, development, and

maintenance of high-quality advisory relationships

• Build and maintain productive and strategic relations with customers/line managers/stakeholders to drive the development and

delivery of business solutions and revenue growth for the SME Segment

• Ensure strong cross-selling of existing and new products to existing and new clients and in this process, maintain effective liaison with all relevant business units

• Delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty

• Maintains a detailed and current understanding of the industry at SME & Micro segment, current market structures regulatory requirements, and issues) to ensure that the opportunities are realized and the risks mitigated